Frequently asked questions
What is the return policy?
At Major Feed Lures, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.
30-Day Return Policy
We accept returns within 30 days of the original purchase date for the following items:
Fishing lures
Clothing
Accessories
To be eligible for a return, items must:
Be unused and unopened.
Be in their original packaging with all tags, labels, and accessories included.
Be accompanied by proof of purchase (order confirmation, receipt, or invoice).
Items that have been opened, used, worn, altered, damaged after delivery, or are missing original packaging are not eligible for a refund or exchange unless required by applicable law.
Non-Returnable Items
The following items are not eligible for return unless required by law:
Opened or used lures and/or jigheads.
Worn or washed clothing.
Damaged products resulting from misuse, neglect, or improper care.
Gift cards or digital products (if applicable).
Clearance or final sale items, if marked as non-returnable at the time of purchase.
Return Shipping
Customers are responsible for all return shipping and handling costs. Major Feed Lures does not reimburse return shipping, postage, insurance, or handling fees unless the return is the result of our error (such as receiving the wrong item or a defective product).
We recommend using a trackable shipping service with insurance, as Major Feed Lures is not responsible for returns lost or damaged during transit.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to the original payment method used for the purchase. Depending on your financial institution, refunds may take several business days to appear in your account.
Original shipping charges are non-refundable, except where required by applicable law.
Damaged, Defective, or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery. Please include your order number and photos of the item so we can evaluate the issue and determine the appropriate resolution, which may include a replacement, exchange, or refund.
Exchanges
We only replace items that are defective, damaged, or incorrect upon arrival. If you need an exchange, please contact us before returning your item.
How to Start a Return
To request a return, please contact us before shipping any item back.
Please provide:
Your order number
Your name
The item(s) you wish to return
The reason for the return
Return instructions and the return shipping address will be provided after your request is reviewed.
Consumer Rights
This policy is intended to comply with applicable Florida and United States consumer protection laws. Nothing in this policy limits or excludes any rights or remedies that consumers may have under applicable law. If any provision of this policy conflicts with applicable law, the applicable law will control to the extent of the conflict.
Contact Us
If you have any questions regarding this Returns & Refund Policy, please contact us:
Major Feed Lures
Email: mickey@majorfeedlures.com
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.